Privacy Protection

Db games Privacy Policy — Your Data Is Safe with Us

Every piece of information you share with db games is handled with the utmost care. This Privacy Policy explains what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026 Read time: ~8 minutes Language: English
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How We Respect Your Privacy

The Core Pillars of DB Games Privacy Protection

Encrypted Data Storage

All your personal data is secured with 256-bit AES encryption, making it unreadable to any unauthorized party.

No Sale of Data

Db games never sells your personal information to third parties. Your data is used solely to serve you.

In Your Control

You can request to view, update, or delete your data at any time.

In Line with International Standards

DB Games follows a GDPR-inspired privacy policy — international-standard protection for users in Bangladesh.

Cookie Transparency

We're transparent about which cookies we use and why. You can opt out of cookies at any time.

Marketing Opt-Out

You can unsubscribe from promotional messages at any time. We respect your preferences.

1

Introduction & Commitment

Welcome to the db games platform. We understand how valuable your personal information is. This Privacy Policy has one purpose — to clearly explain what data we collect, how we store it, and how securely we keep it.

DB Games believes transparency is the foundation of trust. That's why we've written this policy in plain, straightforward English rather than complex legal language. This privacy policy applies to all DB Games services — including the website, mobile app, and customer support.

By using DB Games, you agree to this Privacy Policy. If you have any questions about any part of it, our support team is always here to help.

Our Commitment: db games never sells, rents, or unnecessarily shares your personal information with third parties. This is a core principle we stand by.

2

What Data We Collect

DB Games collects only the information that's necessary. Nothing more. Here's a full breakdown:

Information You Provide Directly

  • Identity Information: Full name, date of birth, gender
  • Contact Information: Mobile number, email address, home address
  • Identity Documents: National ID number, passport details (for KYC verification)
  • Financial Information: Mobile banking number (Mobile Pay, Nagad, Rocket) — full account numbers are not stored
  • Account Information: Username, password (encrypted), security questions

Automatically Collected Information

  • Device Information: Device model, operating system, browser version
  • Network Information: IP address, internet service provider
  • Usage Data: Pages visited, time spent, and bets placed
  • Location Data: Used for country identification only, not precise location
Data Type Collection Period Required?
Name & MobileAt registrationYes
Date of BirthAt registrationYes (18+ verification)
NID / PassportDuring KYC VerificationAbove a specified threshold
Payment NumberOn Deposit / WithdrawalYes
IP & DeviceEvery SessionAutomatic
3

Why We Collect Your Data

DB Games uses your data only for legitimate, specific purposes. Every piece of information we collect has a clear reason behind it:

  • Service Delivery: To manage your account, process bets, and complete payments.
  • Identity Verification: To prevent fraud and block access by minors.
  • Security: To detect unusual transactions and keep your account secure.
  • Legal Liability: To comply with anti-money laundering laws and regulatory requirements.
  • Service Improvement: To analyze usage patterns and improve the platform.
  • Contact: To send important notifications, transaction confirmations, and promotional offers.
  • Support: To help resolve your issues.

In plain terms: DB Games uses your data solely to provide you with a better experience. Selling your profile to advertisers goes against our policy.

4

Data Sharing Policy

DB Games never sells your data. However, limited information may be shared in specific circumstances:

When It Is Shared

  • Payment Processors: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, and Rocket.
  • Law Enforcement: When required by court order or lawful legal process.
  • Technology Service Providers: Cloud hosting or cybersecurity providers — they operate under contract with us and are not permitted to use your data independently.
  • Fraud Prevention Agencies: Industry-standard data sharing to prevent fraudulent activity.

Never shared

  • To third-party advertisers
  • To data brokers or marketing companies
  • For no other purpose without your consent

If anyone contacts you claiming to be from db games and asks for personal information or calls under the pretext of verification, stay alert. We will never ask for your password or OTP over the phone.

5

Technical Data Protection Methods

Db games follows the highest industry standards to protect your data. Here is a summary of our security practices:

  • Transport Layer Security (TLS 1.3): All data traveling between your browser or app and our servers is encrypted.
  • AES-256 Data Encryption: All stored sensitive data is protected with industry-standard encryption.
  • Password Hashing: Your password is never stored in plain text. It is hashed using the bcrypt algorithm.
  • Regular Security Audits: A dedicated third-party team regularly audits our systems.
  • Data Center Security: Our servers are hosted in ISO 27001-certified data centers.
  • Access Control: DB Games staff can only access specific data when required for their role.

In the unlikely event of a data breach, DB Games will notify affected users via SMS and email within 72 hours and provide guidance on the steps to take.

6

Cookie Policy

Db games uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience.

Cookie Type Purpose Duration
Essential CookiesLogin sessions, security tokensUntil end of session
Functional CookiesLanguage preferences, interface settings1 Year
Analytics CookiesUsage Statistics30 Days
Performance CookiesImproving Page Load Speed90 days

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

7

Data Retention Period

DB Games does not store your data indefinitely. Each type of data has a defined retention period:

  • Account Information: For the full duration your account is active. Up to 5 years after account closure (as required by law).
  • Transaction Records: 7 years as required by financial regulations.
  • Customer Support Conversations: 2 years after resolution.
  • Usage Analytics Data: 3 years in anonymized form.
  • Marketing Preferences: Until you change it.

Data is automatically deleted or anonymized once it is no longer needed. Certain data may be retained longer due to legal obligations.

8

Your Rights

As a DB Games user, you have several important rights over your own data:

Right to Access
Request to view your stored data
Right to Rectification
Request a correction to inaccurate information
Right to Erasure
Request to delete data under specific conditions
Right to Data Portability
Download Your Data
Right to Object to Processing
Request to restrict processing of your data in specific cases
Marketing Opt-Out
Opt out of promotional messages at any time

To exercise any of these rights, email us at support@dbgames.biz or reach out via live chat. db games will respond within 30 days.

Important Note: Some legal and financial records may not be fully erasable due to regulatory obligations. Where this applies, we will explain the reason.

9

Child Protection Policy

DB Games strictly does not provide any services to users under 18. Age verification is mandatory at registration.

If we become aware that a minor's information has entered our system for any reason, the account will be immediately closed and all associated data will be deleted.

If you know someone who is underage and using DB Games, please let us know. This is an important social responsibility.

10

Privacy Policy Updates

Db games may update this Privacy Policy when necessary. In the event of any changes:

  • For major changes, you will be notified by SMS and email at least 14 days in advance.
  • The "Last Updated" date at the top of this page will always reflect the most recent revision.
  • If you do not agree with the updated policy, you may close your account.

Continued use of db games after any changes indicates your acceptance of the updated policy.

11

Contact

For any questions, requests, or complaints regarding our privacy policy:

  • Email: privacy@dbgames.biz
  • General Support: support@dbgames.biz
  • Live Chat: 24/7 — directly via the app or website
  • FAQ: FAQ

We aim to respond in writing to all privacy-related requests within 30 days.

In Closing: Your privacy is our priority at DB Games. You've trusted us with your information — and protecting that trust is our responsibility.

Play with Peace of Mind — Your Data Is Safe

Your privacy is fully protected at DB Games. Register today and join Bangladesh's most trusted Sports Betting platform.

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