DB Games Terms & Conditions — Please Read Before You Start

By using the DB Games platform, you agree to these terms and conditions. Please read them in full before registering — they form a binding agreement between DB Games and each user.

These terms are governed by the laws of Bangladesh and apply equally to all users. db games may update these terms from time to time. You will be notified in advance of any significant changes.

Remember — db games is built purely for entertainment. Problem gambling is a social issue, and we believe in responsible gaming. If you ever feel that betting is having a negative impact on your life, please reach out to our Responsible Gaming section.

To open an account with DB Games, the following conditions must be met:

• You must be 18 years of age or older. We enforce strict age verification.
• You must reside in Bangladesh or a country approved by DB Games.
• Each person may register only one account. If multiple accounts are found belonging to the same individual, all of them will be closed.
• You must register using your real name, date of birth, address, and phone number. Providing false information may result in account termination.
• An active Bangladeshi mobile number is required.

At the time of registration or thereafter, db games may request a copy of your National ID or passport for identity verification. This is typically required for large withdrawal amounts.

You are responsible for keeping your DB Games account secure. Please keep the following in mind:

• Use a strong password — at least 8 characters, combining numbers and special characters.
• Never share your login credentials with anyone — not even family or friends.
• Keep two-factor authentication enabled — it significantly increases the security of your account.
• If you log in from a cyber café or shared device, always log out when you're done.

If someone accesses your account without your permission, notify us immediately. DB Games will assist in such situations; however, DB Games will not be held liable for any losses resulting from unauthorized access.

Account Verification Process

Db games follows a KYC (Know Your Customer) policy. If your withdrawal amount exceeds a certain threshold, you may be required to submit the following documents:

• A clear photo of your National ID (NID) or passport
• Bank statement or mobile banking transaction proof
• Selfie — holding your National ID card

Large withdrawals may be on hold until the verification process is complete.

Financial transactions on DB Games are simple, fast, and secure. Here are a few things worth knowing:

Keep the following in mind when making a withdrawal:

• Withdrawals can only be made to a payment method registered in your own name.
• To withdraw winnings earned from a bonus, the wagering requirements must be met.
• To prevent money laundering, db games reserves the right to investigate any suspicious transactions.
• Large withdrawals may be held until verification is complete, even if your balance is available.

DB Games regularly offers a range of bonuses and promotions. Each offer has its own terms, but some general rules apply to all bonuses:

• Welcome Bonus: Available to new users only, on their first deposit. Applicable once.
• Wagering Requirement: Any bonus amount must be wagered a set number of times before withdrawal — typically between 5x and 20x.
• Time Limit: Every bonus has a set validity period — typically 7 to 30 days. Any unused bonus will expire at the end of that period.
• Bonus Abuse: Using multiple accounts to claim bonuses is strictly prohibited.
• Specific Games/Sports: Some bonuses are only valid for specific sports or markets.

DB Games reserves the right to modify, suspend, or cancel any bonus program. However, the terms of any bonus already in progress will not be changed mid-way.

The following rules apply when placing bets on DB Games:

Bet Acceptance & Cancellation

• Confirmed bets generally cannot be cancelled. However, you may make a partial or full withdrawal under certain conditions using the cashout feature.
• If incorrect odds appear due to a technical error and DB Games identifies this in time, the affected bet may be voided.
• If a match is cancelled or postponed, bets are generally refunded.

Dispute Over Results

Betting outcomes are generally determined based on internationally recognised sources. Any disputes must be reported to support within 48 hours of the match ending.

Live Betting Special Rules

• DB Games will not be liable for disconnections during live betting.
• Results will be determined based on events that occur after the bet has been successfully confirmed.
• Placing contradictory bets on the same match is not allowed.

The following activities are strictly prohibited on DB Games and will result in account closure:

• Multiple Accounts: If one person is found operating multiple accounts, all accounts will be closed.
• Bonus Abuse: Using false information or systematically exploiting the system to claim bonuses.
• Match-Fixing Involvement: Participating in match-fixing, directly or through a third party.
• Fraudulent Information: Using a false identity or fraudulent payment details.
• Software Hacking: Any attempt to gain unauthorized access to DB Games systems.
• Money Laundering: Using the platform to launder illegally obtained funds.

If such activity is proven, DB Games reserves the right to seize the balance of the account in question and pursue legal action.

DB Games may temporarily or permanently suspend an account under the following circumstances:

• If evidence of a terms violation is found
• Until identity verification is complete (temporary)
• If suspicious financial activity is detected
• At the user's own request (self-exclusion)

You can close your DB Games account at any time. Any remaining balance will be returned after your final bet is settled and all bonus conditions are met.

DB Games believes betting is a form of entertainment — not a source of income. We are committed to protecting the wellbeing of our users.

Responsible gaming tools available on DB Games:

• Spending Limits: Set daily, weekly, or monthly deposit limits.
• Session Timer: Keep track of how long you have been playing.
• Take a Break: Take a break from 24 hours up to 6 months.
• Self-Exclusion: Close your account for an extended period or permanently.
• Reality Check: After a set period, the system will send you a reminder.

If you feel that you or someone you know may have a betting problem, please reach out to our Responsible Gaming Go to page.

If you have a dispute or complaint regarding your use of DB Games, please follow the process below:

• First, notify the support team via Live Chat or email.
• Our support team will provide an initial response within 48 hours.
• For complex issues, our specialist team will resolve the matter within a maximum of 7 business days.
• If you are not satisfied with the resolution, you may escalate your complaint to the licensing authority.

All disputes on DB Games are handled in a fair and impartial manner. Our goal is to resolve every user's issue honestly.

DB Games may update these terms as needed. The notice period will vary depending on the nature of the change:

• Major Changes: You will be notified via SMS and email at least 14 days in advance.
• Minor Changes: You will be notified via notifications on the website and app.
• Urgent Changes: Legal obligations may require immediate changes.

If you disagree with any updated terms, you may close your account and withdraw your balance. Continuing to use DB Games after any changes takes effect means you accept the new terms.

If you have any questions about these terms, please get in touch with us:

• Live Chat: 24/7 — directly via the app or website
• Email: support@dbgames.biz
• FAQ: FAQ

Our support team serves you entirely in Bangla — available anytime for any question.